We at CKRD providing online registration for preventive & promotional packages through our website. The following terms and conditions govern all the transactions with respect packages and refund all other transactions through the website or through its authorized third party websites.

CKRD  services available on the Website do not in any way constitute an invitation or recommendation to avail the consultation Services or preventive packages. The services provided through the Website are not intended in any ways to be a substitute for face to face consultation with a doctor. CKRD advices the users to make independent assessment in respect of its accuracy or usefulness and suitability prior to making any decision in reliance hereof. Terms ‘you’ and ‘your’ hereafter refers to the user both registered and unregistered who is using/browsing through the CKRD website and/or partner websites and/or availing any of the services from CKRD .

Availability, Appointment, Rescheduling, Free review and/or Cancellation:

1. Confirmation of your appointment with a specific doctor/physician, as per his/her availability, shall be sent to you via SMS and/or email. CKRD reserves the right to reschedule or cancel an appointment without any prior notice
2. The time provided for consultation to you is indicative and actual consultation time may change depending on the consulting Doctor’s discretion
3. Your consulted Physician reserves the right to provide Post consultation free review
4. Consultations can be booked, rescheduled or cancelled only within the stipulate time limits mentioned below:

Information and Documents required:

1. You are solely responsible for the medical, health and personal information you provide at CKRD . The advice of the doctor will depend upon the information you provide in CKRD .
2. User discretion is advised while submitting/uploading your required personal and clinical information on the specified place and selecting the Doctor for seeking appropriate advice related to condition of the patient. This information shall include patient’s details including contact details, medical history, testing/investigations results/reports, prescriptions, card holder name and other relevant details
3. CKRD  services are available for use for children, but the Registered Member for all patients under the age of 18 must be the patient’s parent or legal guardian. If you register as the parent or legal guardian on behalf of a minor, you will be fully responsible for complying with these Terms of Use
4. If the information provided by you is false/deceptive/inaccurate or misleading, CKRD reserves the right to cancel your appointment/registered package without assuming any liability whatsoever. Hence, it’s advised to submit/upload all relevant and accurate information on the portal
5. The information provided by you can be kept with CKRD indefinitely and can be used without revealing your identity